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Village Coordinator

At Bupa Parklands Retirement Village located in Papanui, we have an exciting opportunity for a Village Coordinator to join our community. The village offers 34 comfortable and stylish one, two and three bedroom apartments, and a community centre.

About the Role

Reporting to the General Manager, the Village Coordinator is responsible for the smooth and efficient running of the day-to-day operations of the Retirement Village to achieve high levels of resident satisfaction.

• Managing the enquiries and sales process and ensuring an easy transition into village life.
• Supporting the resident’s welfare and wellbeing while they are living in the village.
• Providing ongoing social connections and managing the monthly activities programme.
• Ensuring smooth day-to-day administration and operations of the village (including resident transport)
• Continuing to maintain a high standard of presentation of the community areas and grounds.
• Work with the General Manager to achieve sales, occupancy, and financial targets for the village.
• Attend to residents’ day to day-to-day maintenance needs and oversee refurbishment of apartments. 

Hours of Work

This is a Permanent Part Time role, 26 hour per week. worked between Monday to Thursday with occasional weekend/evening work to help oversee open home viewings and quarterly evening events when agreed upon with the General Manager.

About you

The Village Coordinator role will suit people who enjoy working with the elderly, are empathic and have a fun, inclusive, and outgoing personality.

• Empathy and Patience - Understanding the needs and emotions of older adults and being patient in dealing with their concerns or requests is crucial for maintaining a supportive and respectful environment.
• Community Engagement - Experience in building relationships with residents, families, local organizations, and healthcare providers to enhance the sense of community and provide holistic support to residents.
• Communication Skills - Effective communication is essential for conveying information to residents, staff, and stakeholders, as well as for listening to and addressing residents' concerns and preferences.
• Administration and Operations - Proficiency in administrative tasks such as budgeting, scheduling, and overseeing day-to-day operations to ensure the smooth functioning of the retirement village.
• Organization and Time Management - Managing various tasks such as scheduling activities, coordinating events, handling administrative duties, and overseeing staff requires strong organizational and time management skills, ideally in an age-related healthcare setting.

Reasons to join Bupa

• Fully subsidised Southern Cross health insurance to our eligible permanent NZ employees and a discount on insurance cover for eligible family members.
• Parental leave - in addition to the standard parental leave, Bupa offers 12 weeks of paid leave for primary carers and 2 weeks for secondary carers.
• Professional Development – in-house and external training and development.
• Scholarship Programme, and Management Essentials Leadership Programme.
• Accredited employer with Immigration NZ that values its diverse employees.
• Access to EAP counselling services, Wellbeing Program, and discounted products and services. 

About Bupa

Through vision, passion, and sheer hard work, we’re now New Zealand’s largest aged care and dementia care provider. As one of New Zealand’s leading healthcare organisations, we employ more than 4,000 people: we’re brave, caring, and responsible. All united by one purpose – helping people live longer, healthier, happier lives and making a better world.