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At Bupa, purpose meets possible. Join us and help shape a future where healthcare is more connected, more personal and more human.

We’re a global healthcare leader trusted by millions and committed to helping people to live longer, healthier, happier lives and making a better world. Healthcare is changing, and so are we. We’re investing in more clinics, better systems and smarter, more connected ways to help our customers. As we continue to expand our services and invest in innovation, you’ll help create a healthcare system that meets people where they are, responds to what they need and leaves them better than before. Here, your work has purpose, your voice matters and your future is full of possibility.

Just imagine the impact you could make.

The role purpose

At Bupa within our technology Health Services team, we are on a growth trajectory and as such have a new role available for a Technical Application Product Owner for Optical and hearing. You’ll be the person that connects the customer, the business, project delivery and BAU tech ops teams . You will be working with the key stakeholders in Optical & Hearing (BOH) and Healthcare centres (HC) to support and design applications, and with the delivery team and vendors to ensure application implementation according to best practice. Understand customer needs and the business' goals and actively collaborate with the business, BAU team and the stakeholders to make effective, local, and empowered decisions for the team.

What you’ll need to make it possible

•    Tertiary qualification in an IT discipline or related field 

•    Minimum 5+ years of commercial experience in managing off-the-shelf applications. 

•    Minimum 4+ years of Change and release management including life-cycle management. 

•    Minimum 3+ years of managing and working with Microsoft SQL Management. 

•    Experience vendor management, and enhancements. 

•    Experience in desktop technologies including virtualisation. 

•    Experience in designing and implementing ETL technologies and processes. 

•    Knowledge and experience about Platform as a Service (PaaS) 

•    Good understanding of software design principles and patterns. 

•    Good understanding of API and client-server environments. 

•    Good experience in monitoring and support complex enterprise applications. 

•    Demonstrated familiarity with multiple delivery methods including Agile and/or Waterfall, hence participating in identifying process, quality and system improvements, continuously learning new techniques, methodologies and technologies, stay abreast of new releases, functions and methods. 

•    Positive and supportive individual with a flexible, can-do attitude and ability to see the bigger picture. 

•    Proven experience in providing high quality service in Production support of applications. 

•    Excellent communication skills and experience working with business stakeholders. 

•    Experience in managing Support requests and working in an IT Support team. 

•    Experience working with Microsoft Azure, SQL Server, Digital, API and other Microsoft technologies. 

•    Experience in application design and architecture  Solid knowledge of Application Systems industry best practices

•    Knowledge of the health industry (desirable) 

Why you’ll love it?

At Bupa, our purpose is to help people live longer, healthier, happier lives and make a better world, and we know this starts with delivering our purpose for our people.   

Our wellbeing program Viva has been designed to help you to live a healthy and happy life. It includes access to health & general insurance discounts, information and education sessions, and preventative healthcare screening such as annual health assessments and skin checks. Through Viva you have access to a range of benefits that will help you to maintain your physical, mental, social, digital, environmental and financial wellbeing. As well as a competitive salary, a range of Bupa benefits and flexible working, you’ll be challenged and encouraged to innovate. 

If this sounds exciting, we’d love to hear from you. Let’s shape the future of healthcare, together.

At Bupa your wellbeing, identity, and personal story are respected and valued. We are continuing to build teams that reflect the diversity of the communities we serve. Bupa is committed to providing equal opportunities and fostering a workplace and environment that is free of discrimination, bullying and harassment.

We actively encourage applicants from all backgrounds and experiences, including Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, and LGBTQIA+ applicants.

We are dedicated to removing barriers to participation. If you need any reasonable adjustments during the recruitment process, or if you’d like to discuss how this role can be flexible for you, please let us know so we can support your participation on an equitable basis.