Retail Support Partner - - 60006 - BUPA ANZ

General information

Name

Retail Support Partner

Ref #

59179

Date

Tuesday, March 17, 2026

Full / Part Time

Full Time

Description & Requirements

At Bupa, purpose meets possible. Join us and help shape a future where healthcare is more connected, more personal and more human.

We’re a global healthcare leader trusted by millions and committed to helping people to live longer, healthier, happier lives and making a better world. Healthcare is changing, and so are we.

We’re investing in more clinics, better systems and smarter, more connected ways to help our customers. As we continue to expand our services and invest in innovation, you’ll help create a healthcare system that meets people where they are, responds to what they need and leaves them better than before.

Here, your work has purpose, your voice matters and your future is full of possibility.

Just imagine the impact you could make.

The purpose of this job is…..

The Retail Support Partner drives growth by ensuring the effective execution of go-to-market strategies across all Bupa Optical locations. The role ensures products, branding, and promotional activities are consistently delivered, supporting a high-quality customer experience aligned with Bupa’s brand promise.

Acting as a link between Product, Operations, and Marketing, the role translates strategies into clear in-store execution, improves operational readiness, and helps strengthen product, branding, and promotional capability across the Optical store network.

Responsibilities include:

Working closely with the Marketing team to operationalise and deliver the yearly promotional calendar through the Optical store network.
Ensuing that campaign execution is delivered within agreed implementation requirements (including scope, budget, timelines).
Ensuring campaign trackers are accurately managed and measured and contribute to regular reports to monitor campaign performance and optimisation.
Act as the primary conduit between Operations and Marketing, ensuring seamless integration of campaign planning, delivery and execution, and enabling two‑way communication
Driving Local Area Marketing initiatives through proactively identifying opportunities for activation.
Proactively identify and appropriately communicate risks to delivery, including anticipating need for change. Accountable for ensuring campaign delivery risks are mitigated to prevent commercial and operational impact. Lead the end-to-end delivery of instore sales sprints, from concept design to successful execution.
Conducting ongoing competitor monitoring across pricing, product ranges (frames, lenses, contact lenses), promotions, services, and in-store experience.
Ensuring all marketing materials, signage, and point-of-sale displays are correctly installed and up to brand standards through quality control measures and in-store engagement.
Audit store layouts to confirm product placement, shelf facings, and promotional displays match planograms.

What you’ll need to make it possible

A bachelor’s degree in marketing, business or communications.
3+ years’ experience working in marketing and campaign delivery.
Great people skills to manage cross-functional and external stakeholder relationships.
Ability to successfully operate in ambiguity is a must.
Strong cross-functional collaboration skills to partner across in-store teams and marketing teams to influence commercial outcomes.
Ability to train, engage and motivate retail staff.
Highly organised with a keen eye for detail and visual merchandising.
Comfortable working independently and traveling between store locations. Self-motivation and a proactive mindset is crucial.
Basic reporting and data-entry skills.

Why you’ll love it?

We support our people to be the healthiest and happiest versions of themselves.

At Bupa your wellbeing, identity, and personal story are respected and valued. We are continuing to build teams that reflect the diversity of the communities we serve. Bupa is committed to providing equal opportunities and fostering a workplace and environment that is free of discrimination, bullying and harassment.

We actively encourage applicants from all backgrounds and experiences, including Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, and LGBTQIA+ applicants.

We are dedicated to removing barriers to participation. If you need any reasonable adjustments during the recruitment process, or if you’d like to discuss how this role can be flexible for you, please let us know so we can support your participation on an equitable basis.

If this sounds exciting, we’d love to hear from you. Let’s shape the future of healthcare, together

Location

Sydney Office

Recruiter

Laura Micallef