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Be at the heart of helping people live longer, healthier, happier lives – this includes both physical and mental health. We’re focused on providing accessible, high-quality, and innovative mental health care across Australia, ensuring that clients and patients receive the support they need when it matters most. 

Bupa recognises the ever-increasing demand for mental health care and is committed to bridging the gap in service supply by developing a national network of mental health clinics to fulfil our purpose.

Why Bupa?

• Impact at Scale – Play a key role in improving mental health access across Australia, supporting communities with essential services
• Stability & Growth – Join an organisation that offers long-term career opportunities and professional development, ensuring your career grows as we expand our services
• Innovation in Care – Be part of an organisation committed to transforming healthcare through research, digital solutions, and person-centred care
• Culture of Excellence – Work in a supportive, mission-driven environment that prioritises quality, customer experience and long-term wellbeing
• Significant Bupa product and service discounts - up to 40% health insurance discount!
• Paid parental leave
• Reward and recognition programs
• Opportunity to build your career with a Global leader in healthcare
• Growth opportunities such as our Future Leaders Program - accelerate your career with Bupa!
• Full-time permanent position in our modern Sydney boutique clinic located in Neutral Bay.

At Bupa, we’re not just providing healthcare – we’re reimagining it. We believe that with the right leadership and commitment, we can help people live longer, healthier, and happier lives while making the world a better place.

About the opportunity:

As a Receptionist you’ll be benefiting from exceptional development opportunities to take you as far as you want to go; 

• 1 x Full Time Receptionist (Monday to Friday between 8:30am – 5pm)
• Meet and greet patients, providing a great first impression
• Book and amend appointments, answering the phone, updating patient records
• Supporting the Practice Manager and clinical team with the smooth running of the practice
• processing payments via EFTPOS, HICAPs and Medicare
• Accessing sensitive information whilst maintaining patient confidentiality
• High-end patient care; building & maintaining relationships with all clients in a friendly & warm manner

Who we’re looking for?

• Available to work full-time, Monday to Friday 
• Previous Medical Reception experience is essential for this role
• Experience with Best Practice Software is preferable
• You're a motivated self-starter, this is a fast paced and dynamic role
• Exceptional communication and interpersonal skills
• Passionate about customer service and patient care
• Organised with attention to detail
• Ability to build rapport with patients, in a cheerful, light-hearted manner

Join us and be part of an organisation that’s fully committed to making a difference. Let’s build the future of mental healthcare together. Ready to lead change? Apply now and help shape the future of mental health with Bupa.