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A career at Bupa Dental is more than just a job. It's an opportunity to make a real difference in the lives of our customers and community. Our purpose, helping people live longer, healthier, happier lives, is what inspires us. It's a promise to our customers to change lives for the better. Our people are at the heart of this. It's their passion, ideas and commitment that will shape a brighter future for both us and our customers.

Why Bupa?

• Significant Bupa product and service discounts - up to 40% health insurance discount + much more.
• Over 170 practices Australia wide - Move with us!
• Lucrative reward and recognition programs
• Networking opportunities across the business and with peers
• Exceptional development and opportunities to take you as far as you want to go
• High performing practice in the heart of Brisbane city with free onsite parking!
• Full-time permanent position, managing a team of clinicians and support staff

The Heart of the role: 

• Coaching, leading & developing a high performing practice team in a positive environment for both staff and patients
• Assist with overall financial performance of the practice in line with the approved budget
• Maintain sterilisation, infection control standards and stock control
• Patient management; greeting and welcoming patients, answering all phone enquiries, making & confirming appointments; checking, processing & managing customer accounts
• General administration including processing payments using EFTPOS & HiCaps
• Proactively marketing your practice to drive patient numbers
• Effectively manage the recruitment & selection for all practice staff

What you'll bring:

• Previous dental experience desirable but we also welcome applications from successful managers from other industries
• Prior business and people management experience essential
• Proven track record of strong organisational skills, administrative and time management
• Exceptional communication, interpersonal, customer service skills and strong business acumen
• Understanding how to generate income and control costs 
• Able to face into difficult conversations & deal promptly with issues when they arise
• Comfortable conversing with people from all walks of life, including dentists, patients, and your practice team
• Experienced in comprehending and managing the P&L for the practice
• Exceptional communication, interpersonal, customer service skills and strong business acumen

Apply now, we'll be interviewing as soon as applications are received!

For successful candidates, a Working with Children Check permit is required as part of our mandatory background check screening process.