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Why Bupa? 

• Significant Bupa product and service discounts - up to 40% health insurance discount + much more.
• Over 170 practices Australia wide - Move with us!
• Growth opportunities such as our Future Leaders Program - accelerate your career with Bupa!
• Lucrative reward and recognition programs
• Full-time permanent position in our modern Cleveland Practice  
• Experienced and dedicated team!

About the Practice:

Our Bupa Dental Cleveland practice is well known for its cosmetic dentistry, orthodontics, implants and general dentistry. We are a solid, stable team looking for an experienced Practice Manager as we prepare for a significant growth in customer volumes. Team dynamic is incredibly important to us in our 4-chair practice. You can find out more about our practice here.  

The Opportunity:

We have a versatile, exciting and rewarding opportunity at our Cleveland, QLD practice available for an experienced Practice Manager seeking permanent full-time work:  

The Heart of the role: 

• Coaching, leading & developing a high performing practice team in a positive environment for both staff and patients
• Assist with overall financial performance of the practice in line with the approved budget
• Maintain sterilisation, infection control standards and stock control
• Patient management; greeting and welcoming patients, answering all phone enquiries, making & confirming appointments; checking, processing & managing customer accounts
• General administration including processing payments using EFTPOS & HiCaps
• Proactively marketing your practice to drive patient numbers
• Effectively manage the recruitment & selection for all practice staff

What you'll bring:

• Previous Leadership experience or strong dental experience 
• Prior business and people management experience essential
• Proven track record of strong organisational skills, administrative and time management
• Exceptional communication, interpersonal, customer service skills and strong business acumen
• Understanding how to generate income and control costs 
• Able to face into difficult conversations & deal promptly with issues when they arise
• Comfortable conversing with people from all walks of life, including dentists, patients, and your practice team
• Experienced in comprehending and managing the P&L for the practice
• Exceptional communication, interpersonal, customer service skills and strong business acumen

At Bupa your wellbeing, identity, and personal story are respected and valued. We are continuing to build teams that reflect the diversity of the communities we serve. Bupa is committed to providing equal opportunities and fostering a workplace and environment that is free of discrimination, bullying and harassment.

We actively encourage applicants from all backgrounds and experiences, including Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, and LGBTQIA+ applicants.

We are dedicated to removing barriers to participation. If you need any reasonable adjustments during the recruitment process, or if you’d like to discuss how this role can be flexible for you, please let us know so we can support your participation on an equitable basis. 

Apply now, we'll be interviewing as soon as applications are received!