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Why Bupa?

• Significant Bupa product and service discounts - up to 40% health insurance discount + much more.
• Over 170 practices Australia wide - Move with us!
• Lucrative reward and recognition programs
• Networking opportunities across the business and with peers
• Exceptional development and opportunities to take you as far as you want to go
• High performing practice with free onsite parking!
• Full-time permanent position, managing a team of clinicians and support staff
  
  

About the Practice:
Our Bupa Dental Cleveland practice is well known for its cosmetic dentistry, orthodontics, implants and general dentistry. We are a solid, stable team looking for an dental Practice Manager as we prepare for a significant growth in customer volumes. Team dynamic is incredibly important to us in our 4-chair practice. You can find out more about our practice here.  

The Opportunity:
We have a versatile, exciting and rewarding opportunity at our Cleveland, QLD practice available for a dedicated Practice Manager seeking permanent full-time work, Monday to Friday:

The Heart of the role: 

• Coaching, leading & developing a high performing practice team in a positive environment for both staff and patients
• Assist with overall financial performance of the practice in line with the approved budget
• Maintain sterilisation, infection control standards and stock control
• Patient management; greeting and welcoming patients, answering all phone enquiries, making & confirming appointments; checking, processing & managing customer accounts
• General administration including processing payments using EFTPOS & HiCaps
• Proactively marketing your practice to drive patient numbers
• Effectively manage the recruitment & selection for all practice staff
  
  

What you'll bring:

• Previous dental experience desirable but we also welcome applications from successful managers from other industries
• Prior business and people management experience essential
• Proven track record of strong organisational skills, administrative and time management
• Exceptional communication, interpersonal, customer service skills and strong business acumen
• Understanding how to generate income and control costs 
• Able to face into difficult conversations & deal promptly with issues when they arise
• Comfortable conversing with people from all walks of life, including dentists, patients, and your practice team
• Experienced in comprehending and managing the P&L for the practice
• Exceptional communication, interpersonal, customer service skills and strong business acumen

Apply now, we'll be interviewing as soon as applications are received!