Practice Development Manager - - 59100 - BUPA ANZ

General information

Name

Practice Development Manager

Ref #

58274

Date

Friday, February 13, 2026

Full / Part Time

Full Time

Description & Requirements

At Bupa, purpose meets possible. Join us and help shape a future where healthcare is more connected, more personal and more human.

We’re a global healthcare leader trusted by millions and committed to helping people to live longer, healthier, happier lives and making a better world. Healthcare is changing, and so are we.

We’re investing in more clinics, better systems and smarter, more connected ways to help our customers. As we continue to expand our services and invest in innovation, you’ll help create a healthcare system that meets people where they are, responds to what they need and leaves them better than before.

Here, your work has purpose, your voice matters and your future is full of possibility.

Just imagine the impact you could make.

The purpose of this job

Work for Bupa’s Dental side of the business as Practice Development Manager! You will inspire and empower Practice Managers to become premier leaders by sharing proven strategies for success, leading by example, and serving as their primary source of guidance and support.

You will provide strong operational and financial direction across your group of practices, ensuring effective team management, operational excellence, and full compliance with regulatory and company standards — all aligned with the agreed business strategy.

You will build and maintain trusted relationships with Practice Clinicians and all team members, fostering a high-performance culture focused on patient care, engagement, and commercial success.

Responsibilities include:

Have a detailed understanding of all aspects of the day to day running of the practice and be the practice subject matter expert from an operational perspective.
Develop strong relationships with all Practice Leaders and Practice Managers.
Develop Business Development plans for all practices with a strong focus on improved financial performance including setting financial and operational objectives and targets.
Lead and support Practice Manager’s, including management of performance and development.
Engage and train all practice team members on the use of BDC tools and portals as required.
Review and interpret practice data (at individual practice, regional and national level) and utilise to influence improvements within the individual practice as appropriate.
Ensure a high level of customer service to our practices and provide an escalation point as needed.
Network and develop relationships with Dentists outside our business to build a pipeline of talent for recruiting purposes
Develop Practice Management succession plans in conjunction with National Operations Manager and the broader team by building robust working relationships with all Practice team members

What you’ll need to make it possible

Minimum 5 years’ experience in a business or relationship management role
Experience in Healthcare and direct interactions with Practitioners
Multi-site experience – open to industries
Demonstrated ability to grow business
Account Management/Relationship Management experience
Area / regional management, managing geographically disperse teams remotely
Flexible with working hours & the ability to travel. The successful candidate must have a Driver’s Licence
Ability to build relationships and influence professionals and practitioners

Why you’ll love it?

We support our people to be the healthiest and happiest versions of themselves.

At Bupa your wellbeing, identity, and personal story are respected and valued. We are continuing to build teams that reflect the diversity of the communities we serve. Bupa is committed to providing equal opportunities and fostering a workplace and environment that is free of discrimination, bullying and harassment.

We actively encourage applicants from all backgrounds and experiences, including Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, and LGBTQIA+ applicants.

We are dedicated to removing barriers to participation. If you need any reasonable adjustments during the recruitment process, or if you’d like to discuss how this role can be flexible for you, please let us know so we can support your participation on an equitable basis.

If this sounds exciting, we’d love to hear from you. Let’s shape the future of healthcare, together.

Location

Brisbane Office

Recruiter

Laura Micallef