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At Bupa, purpose meets possible. Join us and help shape a future where healthcare is more connected, more personal and more human.

We’re a global healthcare leader trusted by millions and committed to helping people to live longer, healthier, happier lives and making a better world. Healthcare is changing, and so are we. We’re investing in more clinics, better systems and smarter, more connected ways to help our customers. As we continue to expand our services and invest in innovation, you’ll help create a healthcare system that meets people where they are, responds to what they need and leaves them better than before. 

Here, your work has purpose, your voice matters and your future is full of possibility. Just imagine the impact you could make.

The Purpose of this job is…

As an Experience Designer, you’ll create clear, user‑centred consent experiences that help customers understand and manage their choices across Bupa’s digital ecosystem. You’ll design modular, reusable consent components, shaping interactions that are consistent, scalable and legally compliant. Working across discovery and delivery, you’ll partner with engineering, product, content, legal and risk to ensure consent patterns are simple, trustworthy and implemented with quality. You’ll also support prototyping, usability testing and dev‑ready asset creation, ensuring consent experiences work seamlessly across products and channels.

This role sits within the Enterprise Enablers crew, embedded in the Consent Squad, a team responsible for designing foundational consent patterns that power every digital product at Bupa. These experiences are essential to customer trust and regulatory compliance, giving this role significant visibility and strategic impact.

As the squad’s dedicated designer, you’ll lead the design of consent components end to end—navigating constraints, aligning stakeholders and shaping solutions that scale across the organisation. The squad has long-term strategic importance and offers strong opportunities for influence, growth and contributing to high-impact foundational work.

This is a permanent full-time position with flexible hybrid working arrangements (a mix of working from home and in-office collaboration as required).

Your Responsibilities will include:

• Designing modular, reusable consent design patterns and components.
• Applying systems thinking to ensure consent designs scale across products, channels and future scenarios, maintaining coherence and quality.
• Working closely with front-end engineers, providing clear, hands-on feedback.
• Leading and synthesising UX discovery for consent experiences, including an interest in regulatory constraints, customer comprehension, and real-world usage.
• Collaborating deeply with content designers to ensure consent copy is clear, accessible, and legally accurate.
• Facilitating workshops with product, legal, risk and technical stakeholders to align on consent models, approaches and trade-offs.
• Creating dev-ready flows, interaction patterns and component documentation that support consistent implementation across platforms.
• Ensuring all consent experiences are user-friendly, compliant, inclusive and aligned to design system standards.

What you’ll need to make it possible  

We’re looking for a systems-oriented Experience Designer who thrives in complex problem spaces and can confidently shape components that must be scalable, compliant, and easy for customers to understand. This role suits someone who is comfortable navigating multi-stakeholder environments, working within constraints, and collaborating closely with engineering and content teams.

You will bring:

• 3+ years’ experience in UX/UI or product design roles, ideally with experience designing components, patterns or system-level artefacts.
• Demonstrated ability to use insights, research and behavioural data to inform decisions and simplify complex information for customers.
• Experience synthesising discovery insights—including comprehension testing, content testing, user research and behavioural analysis.
• High proficiency in modern design tools (e.g., Figma) with the ability to produce clear flows, wireframes, interaction patterns and component specifications.
• Experience designing within established design systems and applying practical accessibility standards (WCAG 2.2).
• Strong capability in systems thinking, structured problem-solving and designing for scalability.
• Ability to work autonomously, manage ambiguity and communicate clearly with technical and non-technical stakeholders.
• Comfortable collaborating with legal, risk and compliance teams, and (nice to have) a practical understanding of consent, privacy or regulatory concepts.

Why you’ll love it? 

We support our people to be the healthiest and happiest versions of themselves. From providing initiatives that develop careers to looking after our people’s health, wellbeing and futures. Through the Viva Healthier and Happier program, we’re providing health benefits for everyone who works at Bupa, no matter their role.

If this sounds exciting, we’d love to hear from you. Let’s shape the future of healthcare, together.

At Bupa your wellbeing, identity, and personal story are respected and valued. We are continuing to build teams that reflect the diversity of the communities we serve. Bupa is committed to providing equal opportunities and fostering a workplace and environment that is free of discrimination, bullying and harassment.  

We actively encourage applicants from all backgrounds and experiences, including Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, and LGBTQIA+ applicants.  

We are dedicated to removing barriers to participation. If you need any reasonable adjustments during the recruitment process, or if you’d like to discuss how this role can be flexible for you, please let us know so we can support your participation on an equitable basis.