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Permanent opportunity

The Digital Product Manager is responsible for managing Bupa digital sales products, and acts as the bridge between the business, customers, and delivery teams to ensure we drive both customer satisfaction and business value.

The role also has a strategic role and needs to understand the market, the business, commercial opportunities for these specific business units, and their respective customers to be empowered to make the right decisions around the roadmap, the backlog and releases, as well as contribute to the product strategy and vision.

Responsibilities 

• The role takes a strategic forward view of domestic retail and corporate partnerships and coordinates with key resources while ensuring alignment to strategic themes and pillars to ensure the delivery approach is appropriate and well defined before handing to a squad for delivery.
• Working with multiple partnership teams optimise pathways for existing partners, including comparators and API development, to build out new opportunities as part of roadmap that can be delivered by digital sales squads.  
•  Accountable for ensuring appropriate levels of discovery before initiative enters the delivery system, the role works tirelessly to ensure a balance between the commercial and customer outcomes. Taking a data-driven approach, this role will focus on forming and validating hypotheses to identify the right product/market fit for all new ideas or concepts.
• This role is heavily involved in partnering with the Senior Product Manager to drive the strategic roadmap for their product domain.
• The role is also accountable for leadership and professional development of a Product Owner  
• Continually act as the voice of the customer and business in all situations
• Deliver the Product Roadmap by translating it into initiatives and features for A/B or multivariate testing, and a Program Backlog
• Prioritise the backlog, ensuring stakeholders and delivery teams understand the various initiatives and the value of each item
• As a product manager, driving the strategy and overall success of the product through a solid understanding of the market, the business, and the customer
• Communicate and motivate the tribe with a merchandising product vision that communicates the benefits of the product
• Own, manage and communicate the Product Roadmap for Domestic and Corporate Partnerships

Qualifications, Training and Experience 

• Experience working in an Agile delivery environment as a Digital Product Manager
• Solid knowledge of Lean product and customer development.
• Experience forming a Product Strategy/Vision, the ability to translate it into a roadmap, and can turn that into a backlog.
• The ability to communicate, facilitate, collaborate and lead – and know when to use each. • An appreciation for Human Centred Design.
• Experience working across multiple streams in a fast paced, dynamic, and collaborative environment.
• A mix of Agile, Lean and HCD approaches and are familiar with a range of digital tools and frameworks to support your vision, roadmaps, analysis and reporting.
• Team leadership experience managing Product Managers and/or Product Owners •
• Experience in Adobe Analytics or other analytics platforms

What’s in it for you?

We reward our people and celebrate their success. From providing initiatives that develop careers to looking after our people’s health, wellbeing and futures.

Through the Viva Healthier and Happier program, we’re providing health benefits for everyone who works at Bupa, no matter their role. We want to support our people to be the healthiest and happiest versions of themselves.

To obtain a copy of the Position Description or to discuss this opportunity, please contact hemani.bhardwaj@bupa.com.au To apply, please do so via the 'apply' button above.

Please note that selection processes will commence immediately following closing date and late application may result in exclusion from the process.