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At Bupa, our purpose is to help people live longer, healthier, happier lives and making a better world. This is at the core of who we are, making us a healthcare provider that strives to deliver meaningful change.  

The Opportunity  

We have an opening for a Clinical Lead Assurance to join Bupa’s Australian Defence Force (ADF) Health Services within our Clinical Governance team. 

The ADF team are responsible for providing integrated and seamless end-to-end health support to 85,000 ADF personnel across 59 facilities. This includes integrated workforce providing health services such as primary and occupational healthcare, dental, physiotherapy, mental health and psychology services, pharmacy, occupational rehabilitation and health administration. In addition, Bupa is responsible for pathology, imaging and radiology, vocational rehabilitation, mental health, hospital, specialist, allied health, patient transport and other off base services enabled by Bupa systems.   

Please note, this is a Security Cleared position. The candidate must be an Australian Citizen and must be eligible to obtain and hold a Baseline Security Clearance.

Reporting to the Clinical Governance Manager, this hybrid role is offered as permanent, full-time and may be based from our Melbourne or Sydney offices. (Bupa offers hybrid working arrangements). 

Responsibilities of the role: 
The Clinical Lead Assurance will be responsible for overseeing the clinical quality assurance program and ensuring compliance with regulatory, contractual and organisational requirements. This role will be responsible for key processes such as audits, quality improvement projects, data and trend analysis to identify areas for improvement within the clinical governance framework with a particular focus on credentialing and contractual requirements.

Requirements for the role: 

• Extensive health / clinical auditing, quality assurance and risk management experience.
• Related tertiary or professional qualifications in the areas of audit are desirable. 
• Excellent written and verbal communication skills, with a demonstrated ability to engage with a range of non-/clinical stakeholders to deliver successful business outcomes.
• Strong organisational skills and attention to detail, with the ability to manage multiple competing issues and priorities. 
• Demonstrated ability to build and refine quality systems and processes.
• This is a Security Cleared position. The candidate must be an Australian Citizen and must be eligible to obtain and hold a Baseline Security Clearance.

Why work at Bupa? 

We keep our people smiling by helping them improve their lives in and outside of the office. We’re a welcoming lot, no matter who you are or where you’ve come from. We welcome all talents and backgrounds and embrace our differences, so you can bring your true self to work. We support our people to be the best version of themselves, physically and mentally. With a healthy work/life balance, leadership support, reduced private health cover, study leave, volunteering options and a commitment to promoting from within.  

Our employees can access wide range of benefits: from our own products (incl. health insurance subsidies) to many other products and services via our partnerships program (like Apple, Samsung, JB Hi-Fi, plus gym and spa discounts to name a few). We reward our people and celebrate their success, provide initiatives that develop careers and look after our people’s health, wellbeing, and futures. 

To learn more about working at Bupa please visit our website: www.bupa.com.au/careers 

Bupa is an equal opportunity employer. We are committed to ensuring equality in recruitment, development, retention, and promotion of staff and that no-one is disadvantaged based on their gender, cultural background, disability, sexual orientation or identity, or Aboriginal and Torres Strait Islander heritage.  

We encourage people from all backgrounds to apply. If you require any adjustments to participate in our recruitment process, please let us know at the time of your application.